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OUR EXPERTISE

Business Process Transformation

Transform the processes behind your business to drive efficiency, automation, and scale

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Redesigning the Work Behind Your Business

Operational inefficiencies are often hidden in the systems and workflows organizations rely on most. We help uncover what's slowing you down and rebuild it for clarity, speed, and scale. Whether you're modernizing legacy processes, integrating automation, or aligning systems with strategy, our focus is on driving measurable, sustainable improvements across the enterprise.

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Elimination of Bottlenecks

We identify the points of friction within workflows and redesign them to increase clarity, speed, and output.

Automation of Manual Tasks

Repetitive processes are replaced with rule-based automation and digital tools to reduce overhead and improve consistency.

Cross-System Integration

Disconnected platforms and data silos are unified to streamline communication and increase visibility across teams.

Scalable, Measurable Improvements

Changes are implemented with a focus on sustainability, outcome tracking, and long-term impact—not just quick wins.

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WHAT WE DO

Our Business Process Transformation Services

We modernize the way work gets done. Our services help organizations improve efficiency, reduce costs, and scale faster by redesigning processes, integrating systems, and introducing automation where it drives the most value.

Business Process Automation

Automate manual workflows using rule-based systems and digital tools that increase speed, accuracy, and efficiency across operations.

Workflow Reengineering

Redesign outdated workflows to eliminate waste, reduce handoffs, improve visibility, and enhance how work flows efficiently and reliably across people, systems, and departments.

Low-Code Application Development

Build lightweight internal tools that replace spreadsheets, forms, or legacy software without the cost and complexity of full custom development.

Digital Transformation Strategy

Align process improvement initiatives with broader business goals, ensuring every transformation effort supports long-term outcomes.

System Modernization & Integration

Connect legacy platforms and streamline data across systems to reduce duplication, increase transparency, and enable smarter decision-making.

Intelligent Document Processing

Leverage AI and optical character recognition (OCR) to automate the intake, classification, and extraction of data from physical and digital documents.

AI-DRIVEN TRANSFORMATION

How We Use AI to Accelerate Process Transformation

Artificial intelligence is changing how organizations operate at every level. We help clients integrate AI into their business processes to reduce manual effort, improve speed and accuracy, and generate insights that drive better decisions. Whether you're automating repetitive tasks or rethinking how work flows across systems, our approach turns AI into a practical tool for operational performance.

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CASE STUDIES

How We’ve Helped Clients Streamline and Scale

Our transformation work goes beyond recommendations and roadmaps. We partner with clients to redesign core processes, implement automation, and deliver tangible improvements in speed, accuracy, and scalability. These case studies highlight the results of real change, built on smart systems and operational insight.

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Digital Transformation with Power Platform

Improving helped New Gold modernize mine site operations using Power Platform, delivering custom apps and AI-driven workflows that streamlined shift changes and simplified ESG reporting.

Power Apps
Power Automate
PowerBI
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Ready to Modernize Your Core Processes?

Let’s uncover what’s slowing your teams down and explore how automation, integration, and smarter systems can move your business forward.

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WHY IMPROVING

Built for Operational Change That Lasts

We combine process expertise, technical skill, and a practical mindset to help organizations make measurable improvements that last. Our teams work alongside yours to implement change, drive adoption, and support long-term success.

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  • 20 enterprises globally with over 2,200 full-time consultants

  • Advanced partnerships and accreditations from the leading technology providers

  • Extensive experience working with Fortune 500 & Global 1000 organizations

  • Industry expertise across the public and private sector

  • Highly-focused on agility, efficiency, automation, and collaboration

OUR TEAM

The Experts Driving Operational Efficiency For Improving

Our team includes process consultants, automation specialists, and change practitioners with experience across industries and platforms. Whether you're rethinking workflows, integrating AI, or rolling out new systems, we bring the hands-on expertise to guide every step of the transformation.

Rob Ulaszek

Rob Ulaszek

Vice President of Consulting

Bill Curry

Bill Curry

MSFT Technology Lead, USA

Joe Brinkman

Joe Brinkman

Director of Consulting

Josh Barbieri

Josh Barbieri

Vice President

Aaron Burk

Aaron Burk

Technical Director

TOOLS & PLATFORMS

The Technology That Powers Process Transformation

We work with leading platforms to streamline workflows, connect systems, and deliver automation at scale. Whether you're optimizing a single department or modernizing enterprise-wide operations, we help select and implement the right tools to match your goals.

Process Automation

UiPath
Power Automate
Blue Prism
Nintex
Automation Anywhere
WorkFusion
OUR APPROACH

A Practical Framework for Process Transformation

We follow a proven framework that guides organizations from discovery through implementation. This structured approach helps prioritize the right changes, minimize disruption, and deliver measurable outcomes at every stage of transformation.

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LET'S CONNECT

Talk to a Business Process Transformation Expert

Whether you’re automating a single process or rethinking how your entire organization works, we’re here to help. Let’s explore how Improving can support your transformation goals with strategy, technology, and hands-on execution.